Introduction
Customer support in 2025 looks nothing like it did a few years ago. The days of long wait times, overwhelmed agents, and inconsistent responses are quickly fading. Today’s customers expect immediate answers, personalized guidance, and support that feels both human and effortless. To meet these rising expectations, businesses have turned to a new kind of digital teammate:... https://agentia.support/blog/how-virtual-assistant-in-ai-is-redefining-customer-support-in-2025